Case Studies

Using XForms, Contra County simplified their processes and eliminated unnecessary paperwork. Most fliers to the Building Inspection department are contractors and private individuals. With XForms, they are able to file for permits for construction that does not require an inspection, for example water heater installation, roof repairs, plumbing or electrical changes. Now parents have the option to pay their support online using an E-Collection for. Contra Costa County use XForms to place these forms online, where contractors, individuals and parents can fill them out and submit them electronically. The documents and data are automatically indexed in the county system and can be retrieved with just a few clicks of the mouse. XML tagging allows the data to be entered into the database automatically and easily exchanged with other departments. XForms saves time for the public by making the forms easily accessible and easy to submit. XForms also saves time for county staff in charge of managing the forms once they have been submitted.