Unifying business data at one platform
Salesforce Marketing Cloud and Pardot
Enables managers and marketers to track and succeed in B2B marketing
Sales Cloud and Einstein Analytics
3600 view of the customer with visual graphs to analyze customer behavior
Employing AI to automate tasks like customer alerts, work orders, inventory updates. etc
Salesforce data.com - Unifying business data at one platform
Business data is the back bone of any enterprise. Our experts unify all company, contact, social and other business data in data.com and make it accessible through the cloud. It propels on-time and easy access to data by all departments of the organization.
Once our experts configure and integrate Salesforce the companies no longer need to continually search multiple sources, aggregate data, check for duplicates, and check for accuracy. It saves time and cuts cost. We employ user interface (UI), Artificial Intelligence (AI) and machine learning functionality to make accurate sales projection and intuitive customer acquisition.
Salesforce Marketing Cloud and Pardot - Strategic Marketing Campaigns
Once the data is unified, our experts fully leverage data layering to develop contextual insights of all data using AI and machine learning. With fully integrated functionality deployed by our experts, sales and marketing professionals have the information they need to effectively plan, target, and execute sales and marketing campaigns.
Our experts deploy Pardot with marketing cloud. It enables managers, marketers, and admins to track marketing associates B2B and B2C progress, understand user adoption and do trending to nurture leads and close deals faster. Once the employees are trained by our experts, they will be able to fully understand and leverage which templates, social media ads and campaigns are performing the best and providing the most ROI. Our experts have integrated public data form social media with marketing cloud to run targeted campaigns.
Sales Cloud and Einstein Analytics
Our experts employ AI automation and Einstein Analytics to the sales cloud to give a 3600 view of the customer. We use AI for by Einstein. Once fully functional Einstein provides lead scoring and opportunity insights. Our experts also provide training on using friendly tools to get details on competitor involvement, prospect engagement and customer sentiment to tackle with all customer challenges and boost sales. Salesforce customization by our experts allow accurate sales projection and intuitive customer acquisition.
With automated operations and multi-systems integration by our experts the employees get a holistic customer view with customer data consolidation and analysis using visual graphics.
Automation is the best friend of any business environment. Intelligent workflow automation by Image-X experts handles smaller, more menial tasks and frees up time for the team to focus on more ambitious activities. For instance, by connecting your email and calendar to Salesforce Inbox, Einstein Activity Capture makes manual data entry a thing of the past, capturing all your prospect interactions – not to mention providing single-click email response and meeting scheduling.
After initial workshops with the employees a contextual workflow automation is designed to bring together all departments of the company into an integrated whole. It gives a unified customer experience with no time lost in coordination efforts.
Our workflow automation is highly sophisticated, customizable, secure and targeted. Based on company’s requirements, AI and customization is applied for configuration and set workflow rules and custom permissions are set in place. Thereafter, work orders, inventory updates, financial alerts, authorizations can be auto generated by the staff.